WARRANTY & SERVICE INFORMATION
Thank you for choosing Kershaw. From this page, you can request warranty evaluation, repair and sharpening service, and free replacement parts.
To ensure you get a lifetime of service from your Kershaw, our products are backed by a Limited Lifetime Warranty against manufacturing defects. In addition to supporting our products with this warranty, we will be happy to repair and sharpen your Kershaw knife for free when you send it in for warranty service.
If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. If not, just email our warranty team for more information.
Kai USA can only accept warranty/parts requests for products purchased in the USA, Canada, or Mexico. If you purchased your product outside of the USA, Canada, or Mexico, please contact the authorized dealer from whom you originally purchased them to receive warranty service or parts.
Pocketclips can bend. Screws can get lost. To keep your Kershaw on the job, we are happy to provide a selection of free replacement parts. Please click on "Available Kershaw Replacement Parts" on the right of this page for a complete list. Parts can be sent only to the USA, Canada, and Mexico. If you are outside of those countries, contact the authorized dealer where you originally purchased your knife.
In addition to the replacement parts above, we can also replace a broken blade that is not covered by warranty for just $10. Please see the FAQs under Warranty Questions for details. To have a blade replaced, just add the $10 fee to your payment when you send in your knife and make a note in the “Reason for Service” box on the form. Not all blades are available at all times. Please note that replacement blades will not have the original laser markings. If there is any issue with your request, the warranty team will contact you.
As a courtesy, we sharpen every knife that is sent to us for service. However, we know that some of you put a special edge on your knives. So, if you do NOT want us to sharpen your knife, just make a note in the “Reason for Service” box on the form.
AUTOMATIC KNIVES, BUTTERFLY KNIVES AND MORE INFORMATION
If you need service for an automatic or butterfly knife, be sure to read the additional information and include the required release form with your knife, in addition to a warranty request form. For additional information, click the arrows on the boxes to read our warranty, learn about replacement vouchers, counterfeits, and more.